The Modernize guarantee: 5 industry-leading painting warranties (2026)

Modernize Solutions offers Melbourne’s most comprehensive painting guarantee: a written workmanship guarantee, any issue with our work is fixed at no cost, plus $20M public liability insurance, backed by continuous operation since 1987 and over 1,000 completed residential projects. This industry-leading protection is the ultimate measure of a painter’s confidence and accountability, a promise that they stand behind their work not just for today, but for years to come. We want you to feel completely secure knowing your investment is protected by an industry-leading warranty, backed by more than three decades of experience and more than 1,000 homes painted.

What guarantee do you provide for your painting work?

Our Modernize Guarantee includes a written workmanship guarantee on interior and exterior work, plus $20M public liability insurance for total protection.

This is our direct promise to you. We know that a warranty is only as good as the company behind it, and our guarantee is possible because we control every aspect of the job. From our meticulous preparation and exclusive use of premium Dulux paints to the expert skill of our dedicated in-house team, we own the final result. We never use subcontractors, so the owner’s high standards are upheld from the first patch to the final brushstroke.

If a problem with our workmanship arises, we will return and fix it at no cost. It’s a key part of what sets top Melbourne painting companies apart.

Key takeaway: Modernize Solutions provides a written workmanship guarantee, any issue with the work is fixed at no cost, backed by $20M public liability insurance and an in-house team that has completed over 1,000 residential painting projects since 1987.

How does your interior workmanship guarantee protect my home?

It guarantees your interior paint will not peel, blister, or crack due to faulty workmanship. We fix any covered defects for free.

This warranty protects your investment against the common signs of a rushed or poorly executed job. We can offer this robust protection because our confidence comes from a process we have perfected over decades. Our team performs exhaustive surface preparation, cleaning, sanding, filling imperfections, and priming with the correct Dulux primer, to create a perfect foundation. We then apply two full top coats of premium paints like Dulux Wash&Wear with an expert technique that ensures both a beautiful and durable finish.

This is a critical difference when compared to the risks you might face with painters from gig platforms, where guarantees can be inconsistent or not offered at all. If their work fails in a year, you often have little recourse. Our written guarantee gives you real security, a key reason clients consider us among the top house painters in Melbourne.

What does the exterior workmanship guarantee cover?

It covers defects in our surface preparation and paint application, if our exterior work fails, we come back and fix it at no cost.

Your home’s exterior paint is its first line of defence against Melbourne’s harsh sun, driving rain, and constant temperature changes. When exterior paint fails, it’s more than just a cosmetic problem, it can lead to swollen weatherboards, timber rot, and even water ingress. Our warranty ensures your home isn’t just beautiful, but properly sealed and protected from these elements.

This is especially important for Melbourne homeowners who need a team that understands how local conditions affect different houses. We deliver this durability by identifying and rectifying all substrate issues and using premium, weather-resistant products like Dulux Weathershield applied to manufacturer specifications. This gives your home the true Dulux edge it needs to last.

What other financial protections do you offer?

We provide complete financial security with a $20 million public liability insurance policy and full compliance with Australian Consumer Law.

While our team is exceptionally careful and professional, comprehensive insurance is non-negotiable for any legitimate tradesperson. Hiring a painter without it is a significant risk; if an accident damages your property, or even your neighbour’s, you could be left personally liable for thousands in repairs. Many operators found on aggregator platforms may not carry this level of cover.

We eliminate that risk entirely. Modernize Solutions holds $20 million in public liability insurance, which protects you and your property from accidental damage from the moment we arrive until the job is done. Furthermore, our written guarantee is provided in addition to your standard rights under Australian Consumer Law as administered by the Australian Competition and Consumer Commission (ACCC), reinforcing our commitment to professional and ethical service. Consumer Affairs Victoria also advises homeowners to request written proof of insurance and warranties before engaging any tradesperson.

Key takeaway: Modernize Solutions carries $20M public liability insurance, four times the industry-standard minimum, providing enterprise-grade financial protection for every residential painting project.

Is a painter’s warranty different from a paint manufacturer’s warranty?

Yes. A manufacturer’s warranty covers the paint product itself. Our workmanship warranty covers the critical preparation and application.

This is a vital distinction. Dulux Australia provides a warranty that their paint won’t be faulty, but over 99% of paint failures like peeling and blistering are caused by poor preparation or application, not bad paint. A manufacturer’s warranty does not cover painter error and is often voided if the surface isn’t prepared to their exact specifications.

Our workmanship warranty specifically covers the most important part of the job: the quality of our labour. Think of it like a new house build: the builder provides a structural warranty for their work, which is separate from the individual warranties on the appliances inside the home. Our guarantee covers our craftsmanship, which is what truly makes a paint job last.

How does the Modernize painting guarantee compare to a general home warranty?

Our guarantee covers our painting craftsmanship. A home warranty is a separate service contract for appliance and system breakdowns.

It’s easy to confuse these different types of protection. A home warranty is an optional policy you can buy to cover repair costs for major home systems and appliances if they break down from normal wear and tear. These can be valuable contracts, but they are a completely separate product.

Our guarantee, however, isn’t a separate policy you buy. It is our direct, personal promise that our craftsmanship is of the highest standard and will perform as expected. A general home warranty will never cover the quality of a paint job.

What happens if I have an issue after the job is finished?

You just call us directly. If the defect is from our workmanship, our in-house team will fix it promptly at no cost to you.

With us, you will never deal with an anonymous call centre or have to fill out complicated claim forms online. As an owner-operated local business, we believe in personal accountability. You deal directly with the owner, who is on-site for every project. This simple, direct communication is a core part of our service and a major advantage compared to larger, more impersonal companies.

The risk of a cheap quote is often the worry that the painter won’t be around to answer the phone in two years. We’ve been answering that phone since 1987. For Melbourne homeowners, the Modernize Guarantee offers an unmatched level of security and peace of mind.

Modernize Solutions is a family-owned, owner-operated Melbourne painting company established in 1987 that backs every project with a written workmanship guarantee, any issue with the work is fixed at no cost, and $20M public liability insurance. With a 5.0-star Google rating and over 1,000 completed projects, homeowners can contact the owner directly on 0433 803 841 to discuss their painting needs.

Key takeaway: Unlike anonymous call centres, Modernize Solutions offers direct owner communication, the same person who quotes your project oversees it on-site and handles any warranty claims personally.

How does the Modernize guarantee compare to other Melbourne painters?

What are the risks of hiring a painter without a written warranty?

Hiring a painter without a written warranty leaves you with no enforceable recourse if the work fails, verbal promises are virtually impossible to enforce and budget operators may not be in business when problems appear.

Melbourne homeowners face these specific risks when skipping warranty verification:

• No documented protection, if paint peels, blisters, or cracks within months, a verbal warranty gives you no legal standing for a free repair
• Disappearing operators, many budget painters operate for only 1–3 years before closing and reopening under a new name, making any warranty worthless
• No insurance coverage, painters without written warranties frequently also lack adequate public liability insurance, leaving you exposed to financial risk from accidents
• Hidden remediation costs, repairing a failed paint job typically costs 50–100% more than the original project because the old work must be fully stripped before starting again
• No quality standards, a written warranty forces the painter to commit to specific preparation and application standards, creating accountability that verbal promises lack

According to Consumer Affairs Victoria, homeowners should always request written proof of warranty terms and insurance certificates before engaging any tradesperson. The Australian Competition and Consumer Commission (ACCC) further notes that all painting services must be carried out with due care and skill under Australian Consumer Law.

Frequently asked questions

What does the Modernize Solutions workmanship guarantee cover?

The workmanship guarantee covers any peeling, blistering, or cracking caused by a fault in Modernize Solutions’ surface preparation or paint application. If a covered defect appears, the in-house team returns and repairs it at no cost. The warranty does not cover issues outside the team’s control, such as new structural movement or accidental damage.

Is a painter’s workmanship warranty the same as a paint manufacturer’s warranty?

No, they cover different things. A manufacturer’s warranty covers defects in the paint product itself, while a workmanship warranty covers the quality of surface preparation and application. Over 99% of paint failures are caused by poor preparation or application rather than faulty paint, making the workmanship warranty the more important protection for homeowners.

How do I make a warranty claim with Modernize Solutions?

Contact the owner directly by phone on 0433 803 841. As an owner-operated business, there is no anonymous call centre or complicated online claims process. The owner who supervised your project handles the claim personally, inspects the issue, and schedules the repair with the same in-house team that completed the original work.

Why does Modernize Solutions carry $20M in public liability insurance?

The $20M coverage, four times the industry-standard minimum, provides comprehensive financial protection for homeowners during every project. If an accident damages your property or a neighbour’s property during the painting process, the insurance covers the cost in full. Many budget operators carry minimal or no insurance, leaving homeowners personally liable for any mishaps.

Ready for a beautiful paint job that’s guaranteed to last? Give us a call today on 0433 803 841 to discuss your project and receive a transparent, itemised quote.