Hiring a painting contractor for a Melbourne business means checking three things before you sign anything: a current Certificate of Currency for public liability insurance, a written scope broken down by task rather than one lump sum, and a Safe Work Method Statement for any job involving scaffolding or height access. Get those three things wrong and a straightforward commercial repaint turns into lost trading days and a fight over the invoice.
This guide is written for business owners, office managers and landlords vetting a painting contractor, offices, retail shops, cafes and restaurants, warehouses and light industrial units. If you’re a strata committee member managing a multi-unit apartment or townhouse complex, our body corporate and strata painting guide covers that process in more detail, the logistics are different enough that it’s worth reading separately. For a full cost breakdown by premises type, see our commercial painting cost guide.
What should you ask before hiring a painting contractor?
Before signing a commercial painting contract, ask for a Certificate of Currency for public liability insurance, a written scope broken down by task, confirmation of who supervises the job on site, and how the contractor handles after-hours or weekend access.
A residential painter and a commercial painting contractor aren’t always the same skillset, ask these questions before you commit:
- Can you show me a Certificate of Currency?, don’t take insurance on trust, ask for the document. For commercial work, public liability cover of at least $10M is standard, and most landlords and franchisors require it before granting site access.
- Who is my point of contact during the job?, on multi-day commercial projects you want one person accountable for progress, not a rotating crew with no clear lead.
- Can you work after hours or on weekends?, if your business can’t close for the job, confirm this upfront and get the after-hours premium in writing rather than as a surprise on the final invoice.
- What’s included in surface preparation?, ask specifically whether removing old signage residue, filling wall damage, and washing down contaminated surfaces (kitchens, high-traffic corridors) is included in the quoted price or charged as an extra.
- Do you provide a Safe Work Method Statement (SWMS)?, for any job involving scaffolding, EWP access, or working at height, a SWMS should be provided before work starts. If a contractor can’t produce one, that’s a red flag.
If you’re weighing up multiple quotes, our general guide to hiring a painter in Melbourne covers the broader red flags to watch for, most of it applies to commercial contractors as well as residential ones.
Key takeaway
Always ask for the Certificate of Currency directly rather than taking a contractor's word for their insurance. A written scope and a named site contact are what separate a smooth commercial job from a drawn-out one.
What insurance and compliance does a painting contractor need?
A commercial painting contractor should carry a minimum of $10M in public liability insurance, and provide a Safe Work Method Statement for any job involving height access, scaffolding, or hazardous surface preparation.
Commercial premises carry more liability exposure than a private home, more foot traffic, more valuable fixtures, and often a landlord or body corporate requiring proof of cover before granting access. Confirm the following before work begins:
- Public liability insurance, request a Certificate of Currency showing the coverage amount and expiry date, don’t accept a verbal assurance
- Safe Work Method Statement (SWMS), required under Victorian WHS regulations for high-risk construction work, including work at height above two metres and work near powered mobile plant
- Working with hazardous materials, older commercial buildings may contain lead-based paint or asbestos-containing materials in wall linings, a contractor should test and manage these correctly rather than sand or scrape blind
- Product data sheets, for specialist coatings (fire-rated, anti-graffiti, epoxy floor systems), ask for the manufacturer’s technical data sheet so you know exactly what’s being applied and its expected lifespan
Modernize Solutions carries $20 million in public liability insurance on every project, residential, strata, or commercial, and provides a Certificate of Currency on request before work starts.

How does the vetting-to-handover process actually work?
A commercial paint job runs through five stages: site assessment and written scope, colour and product approval, scheduling around trading hours or a shutdown period, staged execution with regular progress updates, and a final walkthrough with documentation for your records.
- Site assessment, we walk the premises, check access requirements (scaffolding, EWP, height restrictions), and note any preparation issues, old adhesive, damaged render, contamination, that affect the quote.
- Written scope and quote, a detailed, itemised quote covering surface preparation, product specification, and access costs. For businesses that need sign-off from a landlord, franchisor, or board, we provide the quote in a format that’s easy to forward on.
- Scheduling, most commercial clients want minimal disruption to trading. We schedule around business hours where practical, or work after hours and on weekends when the job requires it.
- Execution, preparation first (cleaning, filling, sanding, masking signage and fixtures), then priming and topcoats. For larger sites we assign a lead hand who’s the single point of contact for progress updates.
- Final walkthrough, we walk the completed space with you, address any touch-ups on the spot, and provide product specifications and before-and-after photos for your records.

How does Modernize Solutions handle painting contractor vetting?
Modernize Solutions manages commercial painting projects from initial site assessment through to final walkthrough, providing itemised written quotes, scheduling around trading hours, and documenting every job with before-and-after photos for landlord or business records.
With more than three decades of experience across Melbourne properties, we handle commercial projects alongside our residential and strata work, offices, retail shopfronts, hospitality fit-outs, and warehouse units across the city. We provide a clear, itemised scope before any work starts, so there are no surprise line items on the final invoice, and we schedule around your trading hours wherever the job allows it.
Our team is insured to $20M in public liability cover, rated 5.0 stars on Google, and every job comes with a written scope and a workmanship guarantee. For multi-unit or body corporate work specifically, see our strata and body corporate painting service, which covers common areas, corridors and building exteriors under the same insurance and compliance standards. Call 0433 803 841 to discuss your commercial project.
Frequently asked questions
What should I ask before hiring a painting contractor?
Ask for a Certificate of Currency for public liability insurance, a written scope broken down by task rather than a single lump sum, confirmation of who supervises the job on site day to day, and whether after-hours or weekend work is available. For any job involving scaffolding or height access, also ask for a Safe Work Method Statement before work begins.
What insurance should a painting contractor carry?
A commercial painting contractor should carry a minimum of $10M in public liability insurance, request the Certificate of Currency directly rather than taking a verbal assurance. For work involving scaffolding, elevated work platforms, or work at height above two metres, Victorian WHS regulations require a Safe Work Method Statement before work commences. Modernize Solutions carries $20M in public liability insurance on every project.
Do painting contractors work outside business hours?
Yes, most painting contractors offer after-hours and weekend scheduling to avoid disrupting trading, this typically adds 15-25% to labour cost. Retail and hospitality clients often prefer a single condensed shutdown period rather than staged work spread across several weeks. Confirm scheduling and any after-hours premium in writing before the job starts.
What does a painting contractor’s written scope need to include?
A proper scope breaks the job down by area and task, surface preparation, product specification, number of coats, and access requirements, rather than a single lump-sum figure. That’s what lets you compare quotes properly and confirms exactly what you’re paying for if a dispute comes up later.
How much does hiring a commercial painting contractor cost in Melbourne?
Commercial painting in Melbourne generally costs $18-$35 per square metre for standard interior work and $25-$55 per square metre for exterior facades. See our full commercial painting cost guide for a breakdown by premises type.
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